Pet profile
Species, breed, date of birth, sex, weight, colour and neutering status, plus the microchip from your vet. Add as many pets as you have.
Everything starts with the animal
Everything pets need.
One connected platform.
Health, care, services and community — connected around your pet. One platform for pet owners, veterinary teams and pet businesses.
Free for pet ownersAlready using VetCare? Log in
Where do you fit in?
VetCare looks different depending on who you are. Pick your path and see what you get.
Your pet’s life, in order
Create an account for yourself and a profile for each pet. Vaccinations and visits come from the clinic; services nearby are on the map.
- A profile with breed, age, weight and a QR card, plus the microchip from your vet
- Vaccinations and visits from your vet, always at hand
- A parasite-control tracker you can add to your calendar
- Clinics, groomers, pet hotels, shops and pharmacies on a map
Your clinic, from exam room to report
Records, schedule, POS and stock are one system. What the vet enters during the exam reaches the bill and the stock — nobody types it twice.
- A three-column clinical workspace: history, visit, bill
- A calendar per vet that receives owners’ appointment requests
- POS and inventory that update after every visit
- Staff roles and permissions, reports and multiple locations
Get found where pet owners look
Add your business from your personal account — no second login. Once VetCare approves it, it appears in Discover with a profile and a pin on the map.
- A profile with hours, services, prices, gallery and team
- A pin on the map next to clinics, pharmacies and shops
- Online appointment requests, if you switch them on
- Schedule, POS, inventory and reports — depending on your business type
The ecosystem
Everything starts with the animal.
Every pet has people, places and decisions around it. VetCare connects them — one step at a time.
- 01
Your pet and their story
Max’s profile sits at the centre. Around it: you as the owner, the health history from every visit, vaccinations and the parasite-control tracker.
- Owner
- Health record
- Vaccinations
- Deworming
- Reminders
- 02
The veterinary team
The clinic receives your appointment request, the vet opens the same record, and the exam and vaccination flow back into Max’s history.
- Clinic
- Veterinarian
- Appointments
- 03
Services nearby
Pharmacies, pet shops, groomers and pet hotels — on the map, with opening hours, services and prices.
- Pharmacy
- Pet shop
- Grooming
- Pet hotel
- 04
The community
If Max goes missing, others can see where he was last seen. And many animals find a home, a shelter or a suitable match.
- Lost pets
- Adoption
- Shelters
- Listings
- Matching
One pet. One history. One connected ecosystem.
Your pet in VetCare
Your pet’s health. Always at hand.
You keep the profile, the clinic keeps the record. That way Max’s history is complete — and nobody copies anything by hand.
Vaccinations from your vet
They appear after the visit, with the next due date. The vet’s records are read-only — nobody can quietly “fix” them.
Parasite control
Enter the product, the interval and the last date. The status shows when it’s coming up, and you can add the date to your calendar with one file.
QR identity
Every pet gets a printable QR card. Whoever scans it sees only the name, species and breed — none of your details.
Discover
What are you looking for nearby?
Veterinary clinics, pharmacies, pet shops, groomers and pet hotels — on a map and in a list, with opening hours, services and prices.
- Filter by business type and “open now”
- Every business has a profile: hours, services, prices, gallery, team
- Request an appointment from the profile — where the business accepts online requests
The map and business profiles are available once you log in to your free account.
Appointment requests, without phone calls
Pick a day, a time and a reason. The request lands in the clinic’s calendar, the team accepts or declines it, and you see the status in your account.
One continuous story
From home to the exam room — and back.
The same profile passes between the owner and the clinic. Nobody starts from a blank page.
- OwnerProfile
Max has a profile with breed and age; the clinic records his microchip.
- OwnerFind a clinic
On the map, with hours and services.
- OwnerRequest a time
Day, time and reason — from the clinic’s profile.
- ClinicClinic accepts
The request is in the calendar; the team confirms it.
- ClinicExam
Anamnesis, vitals, diagnosis, therapy.
- ClinicVaccination
Recorded with the next due date.
- OwnerIn the history
The visit and vaccination show up for you.
- OwnerNext vaccination
You see when it’s coming up or overdue.
Community
When a pet goes missing, a community can help.
The owner marks their pet as missing — with the city and the spot on the map where it was last seen. Registered users see the post, comment and help look.
Find a home. Or help someone find one.
Owners post animals for adoption, and shelters are listed in a shared directory — with address, opening hours and contacts.
Shelters in the directory
More from the community
For owners who are looking for something more.
Find a suitable match
A match profile with pedigree, temperament and preferences. Browse animals of the same species nearby; when interest is mutual, you both see each other’s phone number.
Animal listings
Owners can list an animal for sale, with an optional price, and show it on the map. No online payments — you arrange things directly.
Both are inside the app once you sign up.
For businesses
One account. For you and your business.
The account you use for your pet can also run a business. Add it in a few steps — no second account, no second password.
- 1Sign up
A free personal account.
- 2Add a business
Type, address, opening hours. Clinics also add their BFSA licence details.
- 3Approval
VetCare reviews and activates the business.
- 4Live in Discover
A profile, a pin on the map and the tools to run it.
What each type of business gets
- Veterinary clinicTreatment & records, schedule, POS, inventory, team, reports
- Grooming salonGrooming card, services with durations, schedule, POS, inventory, team, reports
- Pet shopSchedule, POS, inventory, team, reports
- Veterinary pharmacySchedule, POS, inventory, team, reports
- Pet hotelStays and rooms, a diary, stay requests, POS, inventory, team, reports
For veterinarians
The record, the way vets actually work.
Three columns on one screen: the patient and their history, the current visit, and the bill. Whatever you add to the therapy is already at the till.
- Anamnesis
- Temperature, pulse, weight
- 8-system clinical exam
- Diagnosis & therapy
- Procedures & medication
- Vaccinations with next date
- Investigations with images
- Surgery
- Hospitalisation
- Treatment templates
- Ambulatory journal
- Microchip lookup
- Patient QR
- Follow-up reminders
Designed with Bulgarian veterinary workflows in mind, including processes related to BFSA registers and Ordinance No. 42 — ambulatory journal, veterinary medicines, disinfection, controlled substances and refrigeration logs.
Behind the front desk
Schedule, POS and stock — in step.
Completing a visit creates the sale and deducts the medicines from stock — earliest expiry first. The reports take care of themselves.
- Visit
- Sale
- Stock
- Report
Calendar
Day and week views, a column per vet, shifts and leave. Online requests wait for you to accept or decline them.
Point of sale
Products and procedures, cash or card, discounts, change, full or partial refunds. Sell to a patient or as a walk-in sale.
Inventory
Batches and expiry dates, suppliers, purchase orders with partial receiving, minimum levels and order suggestions.
Reports
Revenue and expenses by day and month, payments, cash reports, by product, service and vet, stock audit.
Team & access
Owner, manager, vet, nurse, receptionist, assistant — everyone sees what they need.
Multiple locations
One account, several clinics or shops. Switch between them; each keeps its own team, prices, stock and reports.
Why VetCare
Instead of ten places — one.
Today: everything is scattered
Health info lives in a paper booklet, appointments happen over the phone, and a lost dog is searched for in five different groups.
- Paper vaccine booklet
- Calling for a time
- A separate calendar
- Clinic software
- Stock in a spreadsheet
- A separate till
- Searching maps
- Lost-pet groups
- Adoption websites
- Classified ads
- Booking a groomer
- Booking a pet hotel
With VetCare: the animal is at the centre
One history, filled in by the owner and the clinic — and services within easy reach.
- One profile for the animal
- History that comes straight from the clinic
- Appointment requests from the business profile
- POS and stock that follow the visit
- Lost pets, adoption and shelters in the same app
More pet owners means more customers for businesses nearby.
More businesses means more choice on the map for you.
More connected care means a fuller history for every animal.
Frequently asked questions
Is the pet owner account free?
Yes. Anyone can sign up and add their pets for free — you don’t need a business.
Can I edit my pet’s vaccinations?
No. Vaccinations and visits come from the clinic and are read-only, so the history stays trustworthy. You manage the profile and the parasite-control tracker.
Will VetCare remind me about vaccinations or deworming?
Your account shows when something is coming up or overdue, and you can add the date to your phone’s calendar (.ics file). VetCare also sends you reminders for vaccinations, deworming, appointments and follow-ups by email, and by text where SMS is switched on. You choose the channel in your account.
How does online booking work?
If a business has switched on online requests, you pick a day, time and reason. The request goes into their calendar, the team accepts or declines it, and you see the status in your account.
What does someone see when they scan my pet’s QR code?
Only the name, species and breed. Your contact details and health data are not shown.
How do I add my business?
Sign up, then add a business from your account: a clinic, grooming salon, pet hotel, pet shop or pharmacy. VetCare approves it, and then it appears in Discover.
Does VetCare work for a clinic with several locations?
Yes. One account can work across several locations and switch between them; each keeps its own staff, prices, stock, sales, schedule and reports. There is no combined dashboard for all locations yet.
How much does VetCare cost for businesses?
The pet owner account is free. Clinics, grooming salons, pet hotels, pet shops and pharmacies each have three plans sized by the team — from €19/month incl. VAT (clinics from €35), and yearly you get 2 months free. The first 30 days are free, no card needed. The distributor catalogue is free and their CRM is from €99/month — see the pricing page.
Do I need to install anything?
No. VetCare runs in the browser on phone, tablet and desktop, in Bulgarian and English.
Does VetCare support Bulgarian BFSA requirements?
VetCare is designed with processes related to BFSA registers and Ordinance No. 42 in mind: ambulatory journal and logs for veterinary medicines, disinfection, controlled substances and refrigeration.
One account. Your pet’s world, connected.
Create a free account for your pet. If you run a business, add it from the same account.