Point of sale
Products and services, cash or card, change, discounts, full and partial refunds — with optional return to stock.
For pet businesses
One account. For your pet and your business.
Grooming salon, pet hotel, pet shop, veterinary pharmacy or clinic — add your business from the same account, VetCare reviews it, and pet owners find you on the map.
One account
Two worlds, one login.
There’s no separate “business account”. The same profile that holds your pet’s details also opens your workplace.
Personal
Your pets, their vaccinations and visits, the parasite-control tracker, your appointment requests and the community.
- Pet profiles with a QR card
- Vaccinations and history from the clinic
- Discover and appointment requests
Business
Your location’s schedule, POS, stock, team and reports — with the tools that fit your type of business.
- A public profile in Discover
- Appointment requests from pet owners
- POS, inventory, team and reports
Who can join
Five kinds of business. Each with its own toolkit.
Modules follow what you actually do. A grooming salon doesn’t see clinical records, and a pet hotel works with stays and rooms instead of a schedule.
Veterinary clinic
Veterinary clinic softwareEverything the other types get, plus clinical records: exam, diagnosis, therapy, vaccinations, ambulatory journal and BFSA logs.
- Treatment & clinical records
- Schedule & appointment requests
- Point of sale
- Inventory
- Team & permissions
- Reports
- Settings & public profile
Grooming salon
Grooming salon softwareA grooming card for every pet (coat, behaviour, usual style, sensitivities), services with durations booked on the schedule, checkout straight from the appointment, inventory, groomers and reports.
- Clients & pet card
- Schedule & appointment requests
- Point of sale
- Inventory
- Team & permissions
- Reports
- Settings & public profile
Pet hotel
Pet boardingAn occupancy board by room and day, stays with a diary, a hotel card (feeding, medication, behaviour), stay requests from pet owners, nights at the till, inventory, caretakers and reports.
- Clients & pet card
- Stays, rooms & stay requests
- Point of sale
- Inventory
- Team & permissions
- Reports
- Settings & public profile
Pet shop
Pet shop softwarePOS with discounts and refunds, batch inventory with expiry dates and minimum levels, suppliers and purchase orders.
- Schedule & appointment requests
- Point of sale
- Inventory
- Team & permissions
- Reports
- Settings & public profile
Veterinary pharmacy
Veterinary pharmacy softwareBatch inventory with expiry dates — the earliest expiry goes out first — plus POS, deliveries and reports.
- Schedule & appointment requests
- Point of sale
- Inventory
- Team & permissions
- Reports
- Settings & public profile
Compare modules
| Module | Clinic | Grooming | Pet hotel | Pet shop | Pharmacy |
|---|---|---|---|---|---|
| Treatment & clinical records | included | not applicable | not applicable | not applicable | not applicable |
| Clients & pet card | not applicable | included | included | not applicable | not applicable |
| Schedule & appointment requests | included | included | not applicable | included | included |
| Stays, rooms & stay requests | not applicable | not applicable | included | not applicable | not applicable |
| Point of sale | included | included | included | included | included |
| Inventory | included | included | included | included | included |
| Team & permissions | included | included | included | included | included |
| Reports | included | included | included | included | included |
| Settings & public profile | included | included | included | included | included |
Grooming salons and pet hotels have screens of their own — clients with a pet card, services with durations, stays and rooms. Pet shops and pharmacies use the shared toolkit: schedule, POS, inventory, team and reports.
Supplying clinics, pet shops and pharmacies? Distributors get a workspace of their own — catalogue, orders and a CRM.
Getting started
From your account to the map — in a few steps.
Adding a business is a short wizard. Before your business goes live, the VetCare team reviews the request.
Veterinary clinics also add their BFSA registration details — number, date, regional directorate and facility type.
- 01Your account
Sign up for free — or log in to the account you already have.
- 02Business type
Choose clinic, grooming, pet hotel, pet shop or pharmacy.
- 03Company details
Personal ID, trade name, legal form, company number (EIK), VAT number.
- 04Address & map
Premises address, phone, email and your exact spot on the map.
- 05Approval
The request stays “under review” until VetCare approves it.
Your profile in Discover
Pet owners find you where they already look.
An approved business gets a public profile in Discover — in the list for its type and as a pin on the map, with an “open now” filter.
- Opening hours and “open now”
- Services with public prices
- Gallery and team
- A pin on the map next to clinics, pharmacies, hotels and shops
- A request button, if you switch on online booking
No stars, no reviews: your profile shows facts — what you offer, when you’re open and where you are.
Online booking
Requests come to you. You decide.
Once you switch on online booking, a pet owner picks a day, a time and a reason. The request lands in your schedule as “pending” — you accept or decline it, and they see your answer in their portal.
- An appointment request, not an automatic booking
- Your schedule stays under your control
- The owner sees the status in their portal
Behind the counter
POS, stock, team and reports in one place.
You sell, stock goes down, and the result shows in your reports — no copying numbers from one program to another.
Inventory
Batches with expiry dates, suppliers, purchase orders with partial receiving, minimum levels and order suggestions.
Team & permissions
Invite colleagues with a link or a QR code. Each role sees only the modules it needs.
Reports
Payments, expenses, revenue vs expenses, by product and service, cash reports as CSV.
POS and inventory are available to every type: clinics, grooming salons, pet hotels, pet shops and pharmacies.
Questions from businesses
Do I need a separate business account?
No. You add your business from your personal VetCare account. The same login shows both your pets and your business workspace.
Which businesses can I add?
Veterinary clinics, grooming salons, pet hotels, pet shops and veterinary pharmacies. Modules follow the type: a clinic gets clinical records, a grooming salon gets clients with a grooming card and services with durations, a pet hotel gets stays and rooms, and every type gets POS, inventory, team and reports. Product distributors have a workspace of their own.
How does approval work?
Once you submit the request, it stays “under review” until the VetCare team has checked it. Your business appears in Discover after it’s approved.
Can I take online bookings?
Yes, if you switch on online booking. A pet owner picks a day, a time and a reason and sends a request. It shows up in your schedule as pending, and you accept or decline it.
Is there pet boarding software for pet hotels?
Yes. A pet hotel gets an occupancy board by room and day, stays with a diary, a hotel card for each pet, nights at the till, inventory, team, reports and a public profile in Discover. Pet owners send a stay request — arrival and departure dates and the room type — and the hotel accepts or declines it.
Will my profile show reviews or ratings?
No. Discover has no stars or reviews. Your profile shows opening hours, services and prices, a gallery, your team and your spot on the map.
How much does VetCare cost for a business?
Clinics, grooming salons, pet hotels, pet shops and pharmacies each have three plans sized by the team, VAT included: veterinary clinics — €35 to €149/month, grooming salons — €19 to €69, pet hotels — €29 to €99, pet shops — €25 to €89, veterinary pharmacies — €29 to €99. Paying yearly, you pay 10 months instead of 12. The distributor catalogue is free, and their CRM is from €99/month. Every new business starts with 30 days free, no card needed.
Bring your business to VetCare.
Create an account or log in, then add your business from there. Want to talk first? Write to us.
Already have an account? Log in and add your business